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I declare that the information I have given in this application is truthful, complete and correct. I confirm that have read, understood and agree the Terms and Conditions, Privacy Policy and Refund Policy.
The general rules and policies of evisa.com.az are described in the following Terms and Conditions. A user must respect these terms when accessing this website and contracting its services. The user fully recognizes the conditions explained below, hereinafter referred to as “our terms” which govern the applicant’s use of evisa.com.az. The user must also agree to respect any relevant and applicable regulations and legislation. Users who contract the services offered by evisa.com.az and complete the Azerbaijan e-Visa application form will be referred to throughout as “the applicant;” the use of “us,” “our,” or “we” refers to evisa.com.az.
Use of Website
evisa.com.az is a private, non-governmental agency that is owned by an independent enterprise offering electronic visa assistance and support. By using this website, applicants acknowledge that they are not permitted to reuse, download, modify, copy or redistribute any part of the information included on evisa.com.az and also concedes to use the services provided by evisa.com.az strictly for their personal use.
Personal Data
User information may be collected by evisa.com.az when visiting the site and may then be stored in our secure databases. This information could include:
Contact details: Email address and phone number
Personal information including full name, address, date and place of birth
Passport information (issuance and expiration date, document number)
Connection log and information regarding the IP connection
Cookies
Payment record
All the data that is registered by evisa will be stored in encrypted databases belonging to evisa.com.az. For more information on our confidentiality regulations, see our Privacy Policy.
Liability Exemptions
evisa.com.az is responsible only for submitting the Azerbaijan e-Visa application on behalf of the applicant and cannot be held responsible for the result of said application, as approval is subject to the Azerbaijani government’s authorization. evisa.com.az cannot be held responsible for e-Visa applications results that are produced from providing erroneous information or from a mistake made by the applicant.
evisa.com.az is not liable should the applicant receive a visa denial due to circumstances beyond our reasonable control. Additionally, in the case that the applicant’s e-Visa is denied by the Government of the Republic of Azerbaijan, he/she accepts that nor the Azerbaijani Government, nor evisa.com.az is required to provide a reason.
evisa.com.az reserves the right to cancel the registration of any applicant and to delete their personal information and application if he or she: disregards, changes or omits any part of the required procedure for registration; does not meet eligibility requirements and is therefore considered unsuitable to complete the online application; gives fraudulent or erroneous personal information or participates in any unlawful activity.
Prohibition
The following is a list of the restrictions and prohibited activities for users of evisa:
Service Contents
evisa.com.az reserves the right to modify or remove content regarding the services offered, management methods and conditions, at any time, without being required to provide advanced notice. Website users agree to be bound by the conditions detailed herein and understand that any infringements of these rights may result in legal proceedings towards them.Suspension of Services
evisa.com.az reserves the right to temporarily suspend its services in case of any of the following situations: for system maintenance, whether urgent or necessary; natural disasters (floods, earthquakes, tidal waves, etc.) or public disturbances (strikes, riots, war, etc.); unanticipated failure in electricity supplies; fires; updates, technical difficulties or changes to the system, or other reasons.
Both this website and the user agree that evisa will not be liable for any damages suffered by a user or third party in the event that our services are suspended for any reasons, including those listed above and thus indemnify us against any act which can affect the service provided that is beyond our reasonable control.
Modifications
evisa.com.az also reserves the right to amend the contents of the website as well as the terms and conditions detailed herein. These changes may take effect immediately without prior notice. It is the responsibility of each user to ensure they are aware of the terms and conditions which apply whenever they decide to contract the services offered by evisa.
Customer Service
For any questions regarding the Azerbaijan e-Visa application, users can contact our friendly Customer Support Team at agent@evisa.com.az or +994552551416.
Company Information
evisa.com.az is a part of “TURIZM.AZ” LLP, based in Great Russell St 10/Suite 4081 England, London, United Kingdom with registration number OC414312. If you need to contact us for any reason you can do so at +994552551416 or via e-mail at agent@evisa.com.az to speak to our professional customer service team at any time.
evisa is committed to offering excellent service while maintaining the security of any confidential information processed via our website. The user agrees to the following privacy policy upon contracting services from evisa.
As a private company, evisa collects different information through various methods and uses it for diverse means which are detailed here for the user’s information.
Collection of Personal Information: evisa may store or use information relating to user habits, preferences or computer data such as IP address, operating system, page visits, etc. as well as purchase details such as customer name and e-mail and also communications between evisa and client.
This information may be used in the following ways:
evisa will not share, send, sell or publish any information provided by the user to third parties without express consent unless required by law or to defend or pursue legal action.
evisa guarantees that all safety measures will go above and beyond legal obligations in order to ensure the strictest security of user information using encryption firewalls, password-protected servers and physical security in all areas where information is stored.
Amendments to this Privacy Policy can be made by evisa at any time without prior notification. It is the responsibility of the user to ensure he/she is aware of the Privacy Policy in effect at the time of contracting any service offered by evisa.
evisa will offer a full refund (except e-Visa Government fee) to all users who have submitted their application through this website in the event that their online e-Visa application is denied by the Government of Azerbaijan.
If a user requests a refund after an e-Visa application has been submitted and approved, evisa.com.az will no longer be able to offer a full refund.
Please note the following conditions for requesting a refund:
Requesting a Refund
Users wishing to solicit a refund must send an email to agent@evisa.com.az. Users must include the following in their refund request: full name (as it appears on passport), email address used to complete the application, reference number and reason for the request.
From the moment the refund request is received, it will be processed within 72 hours (3 business days).